Q: Do I need to create an account to place an order?
A: No, you can check out as a guest. However, creating an account allows you to track orders and save details for faster checkouts.

Q: Are there any products that cannot be replaced?
A: Yes, we do not offer replacements for: Used or damaged items (unless damaged upon delivery) Personal care, food, hygiene products, or custom-made items

Q: How can I request a replacement?
A: You can request a replacement within [7] days of delivery by contacting us at [[email protected]] or [+91 97070 08804] with proof (photos/videos) of the issue.

Q: Can I return a product after purchase?
A: We do not offer refunds. However, a replacement is available if you receive: A damaged or defective product A wrong item

Q: What are the shipping charges?
A: Shipping charges depend on the delivery location and order value. Charges will be displayed at checkout.

Q: How long does delivery take?
A: Delivery usually takes [X] business days, depending on your location. You can track your order through the tracking link sent to your registered email/SMS.

Q: Do you offer nationwide delivery?
A: Yes, we deliver across India. Delivery availability may vary based on your location.

Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled before they are shipped. Once shipped, cancellation is not possible.

Q: How can I place an order?
A: You can place an order by selecting the desired product, adding it to your cart, and completing the checkout process. Follow the on-screen instructions to make the payment.

Q: What payment methods do you accept?
A: We accept: Credit/Debit Cards (Visa, MasterCard, RuPay, etc.) UPI & Wallet Payments Net Banking Cash on Delivery (if applicable)